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#Frequently asked questions

We understand you might have questions, and we're here to help! Below, you’ll find answers to some of the most common queries we receive.

What is The Modesty Mall?
The Modesty Mall is a boutique featuring a curated selection of Muslim-owned brands. We offer everything from everyday wear to professional attire.
When can I start shopping at your store?
Our physical store is opening in Fall 2024. In the meantime, you can explore and shop our collection online. Visit our website to start browsing and find your perfect pieces today!
Where is The Modesty Mall located?
We’re located in Upland, PA, and proudly serve Chester, New Jersey, Philadelphia, and Delaware. Feel free to visit us in-store or shop online if you’re in these areas.
How long does it take for home delivery?
We use USPS/UPS to send most of orders. reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
Can I shop online with you?
Absolutely! You can shop our full collection online through our website. Enjoy the convenience of browsing from home and having your items delivered directly to you.
What are your shipping options?
We offer various shipping options to ensure your orders reach you promptly. For details on shipping methods and delivery times, please visit our Shipping Information page.
Do you have any special promotions or discounts?
Yes, we run special promotions and discounts from time to time. To stay updated on our latest deals, subscribe to our newsletter or follow us on social media.
How can I contact customer support?
You can reach us via email at themodestymall@gmail.com or text us at 267-210-6200. Our team is here to assist you with any questions or concerns.
I’m a brand owner. How can I join The Modesty Mall?
If you're interested in becoming a vendor with us, please email themodestymall@gmail.com with information about your brand and products. We’re excited to hear from you!
What safety measures are in place at your store?
Your safety is our priority. We follow all health and safety guidelines, with regular cleaning, sanitization, and hand sanitizers available throughout our store.
Can I track my order?
Yes, you can track your order through our website. Once your order is shipped, you’ll receive a tracking number to monitor its progress.
What if I need help with sizing?
If you need assistance with sizing, our customer support team is here to help. Contact us at {themodestymall@gmail.com} for personalized sizing advice, or refer to our Size Guide on the website.
How can I stay updated on new arrivals?
To stay informed about our latest arrivals and special discounts, follow us on social media. We regularly share updates and exciting news with our community.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and other secure online payment options.